This Privacy Policy governs the manner in which GERU collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.geru.com website ("Site"). This privacy policy applies to the Site and all products and services offered by GERU.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

GERU may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

GERU has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


GERU, Inc.
http://www.geru.com
2801 B Street #555
San Diego, CA 92102
support@geru.com

 

updated on July 29, 2014

 

YOUR CALIFORNIA PRIVACY RIGHTS

(As provided by California Civil Code Section 1798.83)

Effective Date: February 1, 2017 – V1.2

A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes ("California customer") is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

As stated in our Privacy Policy , we do share information with third parties for their direct marketing purposes. Please note that your information will be subject to the third party's privacy policy. If you decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

You are entitled, but limited to the extent required by law, upon sending us a request by email at support@geru.com to receive the following information: a) the names and addresses of all of the third parties that received personal information from us for their direct marketing purposes during the preceding calendar year and, if the nature of that third parties' business cannot reasonably be determined from the third parties' name, examples of the products or services marketed, if known to us, sufficient to give you a reasonable indication of the nature of the third parties' business and; b) a list of the categories of information that correspond to the personal information disclosed by us to such third parties for the third parties' direct marketing purposes as set forth in the applicable law.

California customers may request further information about our compliance with the law referenced above by e-mailing support@geru.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.

Please note that information submitted to the Website via a "contact us," "help" or other similar e-mail address or form will not necessarily receive a response. We will not use the information provided to these e-mail addresses or forms for marketing purposes unrelated to your request.

GERU, Inc. is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

“You” or “Your” means you as a participant in or as a user of the GERU.com website.  “We” or “Our” or “Us” means GERU, Inc. “Our Site” means GERU.com.

All information transmitted, printed or otherwise submitted to GERU.com via this website shall be deemed to be the property of GERU.com and GERU.com shall be free to use such information for any lawful purpose as detailed herein.

This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.

We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.

Section 1: Collected Information 
We automatically collect and/or track the following:

  1. Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
  2. information knowingly provided by you through on-line forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information;
  3. information, user specific or aggregate, on what pages our visitors access; and
  4. E-mail addresses of visitors that communicate with GERU, Inc. via e-mail.

Section 2: Use of Data Collected 
We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes (both via email and through using your email address for targeting on sites such as Facebook.com), and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails, display and native advertising or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.

Section 3: Disclosure of Data to Third Parties

If you choose to provide personal information, it will be used for the following purposes:

  1. considering you for a GERU, Inc. product;
  2. as required by law; and
  3. for marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.

Section 4: Your Opt-Out Rights 
You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the ?Unsubscribe? link at the bottom of every email we send you, or by sending your request, in writing, via email to: supportATGERUDOTcom (Please replace “AT” with @ and “DOT” with .)

Section 5: We Do Not Intend to Collect Data from Children 
The information and services provided to us or our affiliates, sponsors, and advertisers are not intended to be viewed by children (under 18 years old). No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside GERU.com. No part of GERU, Inc.’s web site is structured to attract anyone under the age of 18.

Section 6: Our Right to Contact You 
We reserve the right to contact you regarding your account status and changes to subscriber agreements, privacy policy, or any other policies or agreements relevant to you.

Section 7: Our Right to Change 
We reserve the right to change this policy at any time by notifying you of the existence and location of the new or revised privacy policy or by posting the changes online at our site.

Section 8: Our Contact Information 
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: supportATGERUDOTcom (Please replace “AT” with @ and “DOT” with .)

Section 9:  Anti Spam Policy. Can-Spam Act Compliance

GERU, Inc. is dedicated to ensuring compliance with the “Can-Spam Act”, which took effect January 1, 2004. You may receive email from GERU, Inc. in the following circumstances:

  1. Acknowledging your application has been received and requesting additional action
  2. Requests for additional information to support your current application
  3. Response to your inquiries regarding the status of your transactional requests
  4. Thanking you for your valued business
  5. Advertisements for our products, services, changes in services, new product availability
  6. Advertisements for third party products and services where we have determined that such product or service may be of interest to our customers

To ensure compliance with the Can-Spam Act, GERU, Inc. has implemented the following guidelines for email delivery:

  1. All emails sent to you by GERU, inc. will clearly identify “GERU” or “John Reese” as the sender. FROM / SENDER: someone@geru.com (NOTE: The actual sender will alter from department to department, but all from addresses will end with @geru.com.
  2. Any email from GERU, Inc. will include the ability to unsubscribe from future email messages.
  3. Unsubscribing will ensure the customer is removed from ALL lists at GERU, Inc.; this excludes customer service emails regarding the processing and status of a current product.
  4. All emails sent to you directly by GERU, Inc. include valid postal address information in the footer.
  5. All third party marketing partners are required to comply with the Can-Spam Act.
  6. Emails sent to you directly by GERU, Inc. will include an email address and physical address where you can send suggestions, complaints or other correspondence.

Section 10: Information for ISPs 
Web site: GERU.com
Email Address: supportATgeruDOTcom
(Please replace “AT” with @ and “DOT” with .)

GERU, Inc. understands consumers concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. GERU, Inc. and its affiliated sites use only an opt-in or opt out method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that follow the same set of policies. GERU, Inc. email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.

From time to time, GERU, Inc. will enter into an arrangement with a third party website to allow individuals to opt into our marketing program on those third party websites. In each case the third party websites have represented and warranted to us, among other things,

  1. that the data was collected voluntarily from individuals on website registrations and co-registrations,
  2. that the sellers have a right, under any applicable privacy statements, to transfer the data to us, and
  3. that GERU, Inc. has the right to send marketing offers to the individuals.

We hope this information satisfies any questions or concerns you may have regarding the email practices of GERU, Inc.. If you have additional questions or wish to discuss this matter further, please contact us at: supportATgeruDOTcom (Please replace “AT” with @ and “DOT” with .)

XVII. Notification of Changes

COMPANY reserves the right to change this Privacy Policy and its Terms and Conditions at any time. In case of any material change to the Privacy Policy, we will replace the "Privacy Policy" link on the home page of our sites with a link entitled "Updated Privacy Policy" for no less than 30 days. All changes to the Privacy Policy and/or Terms of Service will be effective when posted, and your continued use of any COMPANY Website or Service after the posting will constitute acceptance of, and agreement to be bound by, those changes. PRIVACY NOTICE This privacy notice discloses the privacy practices for www.geru.com . This privacy notice applies solely to information collected by this web site. It will notify you of the following: 1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 2. What choices are available to you regarding the use of your data. 3. The security procedures in place to protect the misuse of your information. 4. How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: - See what data we have about you, if any. - Change/correct any data we have about you. - Have us delete any data we have about you. - Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.